Customer Service Training is a Waste of Time
Managers, supervisors and team leaders need to experience the training...
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Time
: 2 min
01
Added
: 01/06/08 23:56
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CRM Five Ways to Deliver The Bad News
In this short training video, Customer Relationship Management -Keeping...
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Time
: 5 min
30
Added
: 16/09/08 01:30
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Leadership speaker: Greg Smith speaks on service
Greg Smith, author of eight books speaks about the four key points...
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Time
: 1 min
07
Added
: 07/12/08 02:20
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Leadership speaker Greg Smith talks about front line customer service
Greg Smith tells a story about Mary Francis who was responsible...
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Time
: 3 min
03
Added
: 23/12/08 15:45
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Getting Customers versus Keeping Customers
Which is more important, technical skills or relationship building...
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Time
: 1 min
12
Added
: 20/04/08 17:27
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Pain Management Clinic
Customer Service Training for Frontline Staff
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Time
: 3 min
33
Added
: 26/01/07 01:48
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Customer Service Means Seeing the Big Picture
Seeing the big picture is a mindset. You must develop your employees...
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Time
: 2 min
40
Added
: 07/04/08 00:02
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Customer Experience Management Training 1 of 2
Lior Arussy discusses personalizing the customer experience, ways...
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Time
: 9 min
47
Added
: 13/11/08 18:22
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Customer Experience Management Training (2 of 2)
Part 2 - Lior Arussy discusses customer experience, customer-centric...
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Time
: 10 min
Added
: 13/11/08 19:11
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Why Sales Training Fails
For Sales Managers and Selling Professionals learn the top 6 reasons...
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Time
: 4 min
19
Added
: 16/02/09 21:44
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