Customer Service Recovery Skills Make People Happy
Takes a situation where the customer is unhappy and turns it into...
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: 1 min
44
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: 12/02/09 01:41
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Creating Satisfying Customer Service
Concentrates on proper care of the customer, building on repeat...
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Time
: 1 min
50
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: 12/02/09 01:05
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Total Quality Customer Service
Prescribes the techniques for internally managing the process of...
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Time
: 1 min
36
Added
: 12/02/09 03:02
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Empowerment Customer Service Training Video
Focuses on the employee being empowered to rectify a negative customer...
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Time
: 1 min
56
Added
: 12/02/09 02:33
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POSITIVE COMMUNICATION SKILLS
Create positive customer interactions and eliminate negative communicati...
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Time
: 1 min
27
Added
: 11/02/09 21:04
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Customer Service Training Tips : Explaining Customer Service
Learn about customer-oriented service with these video instructions.
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Time
: 1 min
06
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: 04/03/08 11:49
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Value Added Customer Service Makes People Say "Wow!"
Identifies ways to add customer value to your existing service level....
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Time
: 1 min
24
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: 12/02/09 00:10
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Walmart Customer Service Video Manual
Excellent customer service skills, How to handle difficult situations
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Time
: 9 min
02
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: 03/09/08 16:53
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Leadership speaker: Greg Smith speaks on service
Greg Smith, author of eight books speaks about the four key points...
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Time
: 1 min
07
Added
: 07/12/08 02:20
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Customer Service Training Tips : How to Show Customers Appreciation
Make sure your customers know that their business is valued. Improve...
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Time
: 1 min
31
Added
: 04/03/08 11:49
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